ISTC Technical Assistance Program assists U. of I. campus with waste characterization study

ISTC and F&S staff sorting waste samples.

The University of Illinois Urbana-Champaign (U. of I.) Facilities & Services (F&S) Waste Management department recently released the results of a campus building waste characterization and opportunity assessment conducted with assistance from the ISTC Technical Assistance Program (TAP). This project was the latest example of collaboration between the two units on reducing waste and improving sustainable materials management on campus since the development of the original Illinois Climate Action Plan (iCAP).

Beginning in 2014, shortly after the inception of its Zero Waste Illinois program, TAP conducted its first university campus waste audit in the form of a two-phase project for U. of I., examining the types and amounts of waste generated in eight campus buildings, as well as the availability and location of waste and recycling collection bins. That study also included a survey of building occupants to gauge knowledge of current programs, gaps in service, and overall satisfaction with the campus recycling program. With this data, TAP made recommendations for waste reduction and diversion at the campus and individual building levels. The TAP zero waste team went on to conduct similar waste characterization studies for other institutes of higher learning, industrial clients, local governments, small businesses, and school districts in Illinois and beyond, as well as contributing to statewide systemic change through efforts like the Farm to Food Bank feasibility study and pilot projects. In 2019, TAP assessed indoor solid waste and recycling collection infrastructure for U. of I., leading to the initial deployment of branded three-bin collection stations for waste and recyclables in high-traffic campus locations. F&S continues to deploy those newer three-bin stations as funding permits, as part of ongoing progress toward iCAP zero waste goals.

In the fall of 2021, TAP, F&S, and other campus stakeholders began discussion of a new round of campus building waste audits. Plans were paused until after the hiring of Daphne Hulse, the first full-time U. of I. Zero Waste Coordinator, in fall 2022, to ensure the availability of dedicated staff to address waste audit results and recommendations. A spring 2023 grant from the U. of I. Student Sustainability Committee (SSC) supplemented available F&S funds to secure TAP services for waste audits of eight high-usage facilities in October 2023.  

Due to the size and volume of waste and recycling generated on campus, sorting all material was not feasible. Thus, TAP and F&S used an “activity zone” approach, developed by the TAP zero waste team after their work on the previous U. of I. campus audits. This involved selecting a representative set of buildings classified according to their main functions and services. Waste audit data from those representative buildings was used to formulate recommendations for waste reduction and improving the quantity and quality of collected recyclables. Those recommendations for improvement can then be applied to other buildings that fall within the same activity zone categorization. For this waste audit, activity zones and their respective buildings included:  

  • Academic: Business Instructional Facility (BIF) & Campus Instructional Facility (CIF)
  • Academic + Laboratory: Roger Adams Laboratory (RAL) & Noyes Laboratory
  • Multi-Activity: Illini Union & Activities & Recreation Center (ARC)
  • Student Living: Lincoln Avenue Residence Halls & Allen Residence Hall

TAP conducted walkthroughs of study buildings to assess current conditions and infrastructure, discuss waste and recycling challenges and successes with facility managers and other key personnel, and determine the best method for sample collection during the waste audits. The audits involved the collection of samples from trash (landfill-bound) and recycling streams from each of the selected buildings, which were then hand-sorted by TAP staff and volunteers into pre-determined categories defined in conjunction with F&S waste management staff. Following the waste audits, TAP held four focus group sessions (one per activity zone) to obtain input from campus community members (including students, faculty, and staff). Stakeholder engagement helped to gauge expectations, barriers, and sources of confusion, as well as garner suggestions for ways to reduce waste and improve collection of recyclables for the buildings included in the study. An online form was made available for submission of written feedback from those unable to attend focus group sessions and to allow session participants to submit any additional comments and suggestions. 

In addition to presenting methodologies and findings, the audit report outlines current waste and recycling management practices across campus and within the examined activity zones. This includes detailed descriptions of bin liner color-coding standards and the rationale behind them, procedures at the campus Waste Transfer Station (WTS), process flow diagrams, and a list of processors and destinations for the major categories of collected recyclables. The goal was to create a document that could support F&S’s efforts to educate and engage the campus community in improved waste management and the creation of a zero-waste culture. 

There are long-standing misconceptions about campus waste management practices according to Joy Scrogum, an Assistant Research Scientist with ISTC’s TAP and a member of the campus Zero Waste iCAP team. “When I was an Illinois undergraduate, I would hear people say it didn’t matter if you accidentally put recyclables in campus trash bins because everything would be sorted at the campus Waste Transfer Station. That was frankly decades ago, and I still hear people make that incorrect assertion. Although the U. of I. is an innovative research institution, our Waste Transfer Station is low-tech, with a small crew that hand sorts only a fraction of the materials collected. There’s no cutting-edge equipment using lasers or air currents to extract recyclables, just humans pulling items from certain colored bags that are emptied onto a conveyor belt. It would be physically impossible to hand sort all the waste generated on campus, and most people aren’t even aware of the fact that different colored bin liners are meant to signify different actions at the transfer station. The contents of black bags, for example, aren’t emptied for a hand sort, because that color is supposed to signify waste collected from restrooms or laboratories.” 

Graphic from the audit report illustrating the campus bin liner color-coding standard.

The study uncovered a lack of awareness, confusion, and/or inconsistent compliance regarding the bin liner color-coding standard, suggesting that improved communication and efforts to ease supply chain barriers could result in increased capture of recyclable materials. Observations during building walkthroughs and feedback compiled from stakeholder engagement indicated that greater consistency in collection bin style and signage, along with improvements in communication of proper waste management and recycling procedures to students, faculty, and staff could result in improved collection and reduced contamination of recyclable materials. 

Key findings from the analysis include: 

  • 34 percent of campus waste reviewed was avoidable 
  • 23 percent of all landfill materials were some form of paper towels
  • Recyclable materials made up 13 percent of the total waste stream
  • 17 percent of waste was compostable
  • 18 percent of recyclables were contaminated and therefore unsalvageable
  • Liquids contributed to contaminating 5 percent of all the recycling items sorted
Disposable single-use items, such as these beverage cups, are examples of potentially avoidable waste.

TAP made 39 recommendations for waste reduction and improved management grouped into seven themes (education & outreach, infrastructure, policy, programming, purchasing, research, and retail). Many of the suggestions encourage colleges and departments to look upstream at the source of waste generation to proactively reduce the amount of waste that ends up in landfills.

F&S Zero Waste Coordinator Daphne Hulse said, “ISTC’s important and updated insight gives us the ability to turn their work into meaningful results that have an impact across campus. To accomplish our goals, we need to keep looking at how we can all continue to make progress by taking all available actions to properly reduce, reuse, and recycle where we study, work, recreate, and live.” 

A more detailed summary of study findings, along with the full report and executive summary for download, are available on the F&S website at https://fs.illinois.edu/campus-building-waste-characterization-opportunity-assessment/.

Daphne Hulse will also discuss the audit results, the details of campus waste and recycling management, and ongoing zero waste initiatives in an ISTC Sustainability Seminar presentation entitled, “Landfills Are Organized Littering: How the University of Illinois Is Moving Toward Zero Waste.” This hybrid presentation (with in-person and online attendance options), is scheduled for September 11 from 2-3 PM. Learn more and register at https://calendars.illinois.edu/detail/6229/33493027. ISTC Sustainability Seminars are recorded with archives available online within a few weeks of the seminar’s completion. 

Technical Assistance Program helps UI Facilities & Services improve recycling collection

History and context

In 2008, the University of Illinois at Urbana-Champaign (UI) signed the American College & University Presidents’ Climate Commitment, becoming part of a network of institutions of higher education committed to campus carbon neutrality by the year 2050. UI developed an Illinois Climate Action Plan (iCAP) as a roadmap to reducing the campus carbon footprint and achieving carbon neutrality. The iCAP identifies relevant goals, objectives, and potential strategies in the following categories: energy conservation and building standards; energy generation, purchasing, and distribution; transportation; water and stormwater; purchasing, waste, and recycling; agriculture, land use, food, and sequestration; carbon offsets; financing; education; outreach; and research.

Cover of 2015 Illinois Climate Action PlanSince the development of the iCAP, the Illinois Sustainable Technology Center (ISTC) Technical Assistance Program (TAP) has worked with UI Facilities and Services (F&S) on multiple projects to facilitate achievement of a 45% campus waste diversion target by 2020, as part of the overarching campus carbon neutrality efforts. In 2014 and 2015, TAP gathered baseline data on the types and magnitude of waste generated on campus and identified opportunities for waste reduction, diversion, and improvement of material collection. The results of those efforts can be found in the 2014 Baseline Waste Characterization Study and the 2015 Recycling and Waste Reduction Opportunity Assessment. An educational project coincided with the second phase of this waste characterization effort, in which TAP staff guided UI students in the creation of a sculpture crafted from materials from the campus waste stream. The sculpture, along with campus waste characterization data and facts related to waste generation and management in the US, were displayed at the Krannert Center for Performing Arts during Earth Week in 2016, to raise awareness about campus materials management. In 2015, TAP also collaborated with F&S to retrofit existing refuse containers located on the main Quad, creating combined waste and recycling stations in an effort to improve capture of recyclable materials.

TAP has since collaborated with campus Waste Transfer Station (WTS) staff to increase diversion rates across campus, as well as improve the efficiency of current waste management operations. Key components of this collaboration have included the development of a streamlined materials tracking system, as well as analysis of material flows through and from campus buildings to the WTS, to identify opportunities for process improvement.

In 2018, TAP worked with F&S staff to digitize collection truck weight tickets and create a new online tracking portal. The portal, rolled out in December 2018, allows WTS staff to measure, analyze, and report on the material moving through the system. This level of detail can allow targeted modifications to hauling routes, pickup frequency, and collection container deployment to improve capture of specific waste streams, as well as provide data to inform potential outreach efforts and policy changes.

Recent efforts to improve collection of recyclables

In 2019, ISTC and WTS staff began an analysis of collection practices within buildings with the explicit intent to increase the capture of source-separated recyclables. TAP staff shadowed building service staff to identify current practices and opportunities for improvement. The processes for handling waste and recyclables for typical academic and residential buildings were mapped out, including movement of waste materials from the building to dumpsters, and ultimately to the WTS. TAP staff also worked with F&S to document (in terms of current deployment and unused inventory) the number and variety of landfill and recyclable collection bins found in buildings across campus.

Examples of the variety in size, color and signage of older collection bins on campus.
Examples of previous generations of bins and associated signage found on campus.

This information allowed TAP to make various recommendations to UI F&S related to:

  • building construction and renovation standards for recycling space allocation;
  • collection container allocation, placement, and related training for Building Service Workers (BSW);
  • updating collection containers to improve clarity and consistency across campus;
  • improved signage for clarity and consistent messaging;
  • use of bin liners and existing dumpsters to streamline material flows to, and separation at, the WTS; and
  • a campus-wide recycling campaign.

TAP is currently working with F&S on implementation of these recommendations. At the end of 2019, new collection containers were identified which would collocate landfill (trash) bins and bins for the two types of recycling streams on campus—mixed paper and aluminum cans plus bottles. The new collections containers use color-coding to distinguish the different streams—black for landfill, green for the mixed paper stream, and blue for the combined aluminum cans and bottles. Matching directional signage featuring pictures of example materials appropriate for each waste stream attaches to the back of the bins to assist with proper source separation. A URL for more information on campus recycling is also prominent on the bin signs. Images on the container access doors (for emptying the bins) reinforce proper placement of materials. The containers are themselves constructed from at least 1000 recycled plastic milk jugs, reinforcing the importance of not only recycling but  “closing the loop” by using products made from recycled materials.

New collection bin station with sections for landfill, mixed paper, and aluminum cans plus bottles
New collection containers being deployed on UI campus.

105 containers have been deployed over 30 buildings, beginning primarily in first-floor hallways. Additional containers are being obtained and deployed to locations keeping factors such as building occupancy and status of currently existing collection infrastructure in mind. F&S sees the deployment of the new containers as a key factor in raising awareness of recycling opportunities and processes on campus, as well as combating persistent misconceptions about campus recycling practices.

The new collection containers and implementation of other recommendations made by ISTC’s TAP not only foster achievement of campus iCAP goals but also relate to the recently released F&S Strategic Plan 2019-2023, which includes key performance indicators for diverting waste from landfill in its “Lead in Energy Management and Sustainability” section.

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